2025 Focused on Governance Reforms to Improve Ease of Living for citizens: Dr Jitendra Singh

New Delhi, Dec 30, 2025, PIB

Union Minister of State for Personnel, Public Grievances and Pensions, Dr. Jitendra Singh, said that 2025 was a year that focused on governance reforms aimed at improving ease of living for citizens, alongside creating a more enabling and work-friendly environment for government employees.Addressing a year-ender press conference here, the Minister highlighted the year-end achievements of the Ministry of Personnel, Public Grievances and Pensions, covering the work of the Department of Personnel and Training, the Department of Administrative Reforms and Public Grievances, and the Department of Pension and Pensioners’ Welfare.Dr Jitendra Singh said the reforms undertaken during the year were guided by the principle of minimum government and maximum governance, with a focus on simplifying procedures, reducing pendency and using technology to make government more responsive and citizen-centric. He noted that governance outcomes in 2025 reflected a maturing reform process, where digital tools, institutional innovation and human-centric approaches were brought together to deliver tangible improvements in public service delivery.Highlighting capacity building as a key pillar of governance reform, the Minister said Mission Karmayogi continued to expand its footprint during the year. The iGOT-Karmayogi platform crossed 1.45 crore registered government employees, offering over 4,155 high-quality e-learning courses in 23 languages, with 28 States and Union Territories onboarded. He said new features such as the iGOT Marketplace, specialisation programmes in seven thematic areas including artificial intelligence, cybersecurity and public policy, and AI-driven tools like AI Sarthi, AI Tutor and the AI-enabled Capacity Building Planning tool were made live to support role-based skilling across government.